We Manage the System, So Your Team Can Run the Business
Ongoing management of your Novixsys environment — configuration, user administration and proactive monitoring.
What managed services means at Novixsys
Not every business wants to keep an internal administrator dedicated to their ERP. Managed services puts our team behind the scenes — handling configuration changes, new branch setup, user administration and proactive monitoring — so your team focuses on the business, not the system.
What's included
- Ongoing Configuration SupportHandle configuration changes as your business evolves, without a change project each time.
- User & Access AdministrationManage user accounts, roles and permissions as your team changes.
- Proactive MonitoringMonitor system health and usage patterns to catch issues early.
- New Branch or Module SetupConfigure new branches or additional modules as you expand.
How we work
- 1
Service Scope Agreement
Agree on what's covered under ongoing management for your business.
- 2
Onboarding
Get familiar with your specific configuration and team structure.
- 3
Ongoing Management
Handle requests, monitoring and changes on an agreed cadence.
- 4
Periodic Review
Review usage and configuration regularly as your business grows.
When you need this
- You don't have (or don't want) an internal ERP administrator.
- You're expanding branches or modules frequently and need ongoing configuration support.
- You want proactive monitoring rather than only reacting when something breaks.
Frequently asked questions
Support responds to issues as they come up; managed services proactively administers and evolves your environment on an ongoing basis.
Explore Module
Ready to hand off day-to-day system management?
Talk to our team about a managed services agreement.